Privacy Policy

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We respect your privacy and value your trust. This Privacy Policy explains how we collect, use, and protect your personal information. Please review this page regularly, as our policy may change without notice.

By accessing this website, you agree to be bound by the terms outlined below. If you disagree, kindly refrain from using this website.

1. Information We Collect

We collect personal information such as your name, email, phone number, address, and payment details when you make a purchase or create an account. Additionally, we may collect browsing data, IP addresses, and device information to improve user experience.

We may use cookies and similar technologies to enhance site functionality, store preferences, and analyze web traffic. You may disable cookies through your browser settings, but this may limit some features.

2. Use of Your Information

Your data is used to:

• Process transactions
• Provide customer support
• Improve website performance and user experience
• Send promotional content and offers (optional)
• Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal data. However, we may share it with:

• Trusted service providers (e.g., payment gateways, shipping partners)
• Authorities when required by law or in good faith for legal obligations
• A new business entity in case of a merger or acquisition

4. External Links

This website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any information.

5. Data Security

We implement robust security measures to safeguard your information. Your data is stored on secure servers and is accessed only by authorized personnel following strict confidentiality standards.

6. Consent

By using our website and services, you consent to the collection and use of your information as per this Privacy Policy. We will post updates on this page if we make any changes.

We may use analytics tools like Microsoft Clarity and others to analyze user behavior via session recordings and heatmaps. This helps us improve the site’s usability and performance.

7. Grievance Officer

If you have any concerns regarding your personal information or this policy, please contact our Grievance Officer:

• Email: sowndaryamcollections@gmail.com
• WhatsApp: +91 9514040120

8. Contact Us

If you have any questions or feedback about our Privacy Policy, feel free to reach out using the contact details provided above.